Customer Service

Shipping & Delivery

Shipping is calculated based on weight, distance, and required time of arrival. For most continental orders, our best price for USPS Priority mail is quoted by default. Please expect up to 3 business days before your shipping notification is received.

Local Pickup and delivery are assigned by zip code and are open to anyone within Ada and Canyon County, Idaho. If you are outside of this range, those options are unavailable. If you are within this range, and you cannot locate that option, please contact us.

International Shipments are calculated based upon Flat Rate tables. Citizen Scientific Workshop may not ship to certain countries. Please contact us  at admin@citizenscientificworkshop.com if you have any questions about shipping in the domestic US or internationally.

Privacy & Security

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email]info@citizenscientificworkshop.com[/email].

At www.citizenscientificworkshop.com, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information is received and collected by www.citizenscientificworkshop.com and how it is used.

Log Files

Like many other Web sites, www.citizenscientificworkshop.com makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

www.citizenscientificworkshop.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Returns & Replacements

It is our policy that all sales are final.  If your item is damaged or broken, through accident in shipping, it will be  replaced at no cost to you. We require that all claims for replacement be sent to [email]admin@citizenscientificworkshop.com[/email] and have detailed photos, along with description.

Ordering

Online orders may be placed anytime through our secure server on www.citizenscientificworkshop.com.  Online orders require a valid credit card or a Paypal Account and are shipped via USPS.

Payment, Pricing & Promotions

Prices for each product are published and maintained on this web site. All customers are able to place online orders on the site. Please contact us at [email]admin@citizenscientificworkshop.com[/email] if you have any questions regarding our policies, pricing (subject to change without notice), and availability.